Terms and Conditions

PRICING
All prices are based on the time spent making an item and for the materials and resources used. We reserve the right to change the prices of items at any time.

Please note that our prices are displayed in £ GBP and we will not accept any responsibility for costs applied by your card company for converting your order to your own currency.

PAYMENT
Currently the only method of payment accepted is Paypal.

DELIVERY
UK delivery will be 1st class mail unless otherwise stated. International delivery will be Airmail unless otherwise stated. Prices will be decided based upon the individual item’s size and weight - please see the listing.

We cannot be held responsible for loss or damage to the package once it has been shipped. Insurance is optional for an additional charge. We also cannot accept any responsibility for parcels that are lost or delayed as result of being incorrectly addressed. We also are not responsible for items unreceived if signed for or accepted by another person at your address. All orders are sent to the address specified by the customer when the order is placed.

International buyers, please be aware that your parcel can be delayed by customs in your country. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed. We are also not responsible for any customs charges you may incur.

PRIVACY
The following information is collected from shoppers as part of the order process: Personal name, Shipping/Billing Address, Email Address. Your name and shipping address are only used in order to ship your items to you.

Email addresses are used in order to contact you regarding an order you have placed with us. This may involve the following: confirmation of your order, informing you of shipment and/or any additional information about your order. If you have made a purchase from the website we may occasionally update you on our latest products and offers via e-mail.

You have the option to unsubscribe from marketing communications from us. If you do not wish to continue to receive e-mails from us you should opt-out clicking on the "unsubscribe" link in any emails which we might send you. You may sign up again at any point if you wish to do so.

Personal names, shipping addresses, and email addresses are never used for other purposes or shared with anyone else.

All transactions are done through Paypal which keeps your credit/debit card information private. Thus, credit/debit card numbers are never made known to us.

DISCLAIMER
Many jewellery findings used are plated, we cannot guarantee that the jewellery is nickel free.